Shipping Terms & Conditions

 

1. AutoPro Transport and its associates jointly and separately are authorized by the vehicle owner to operate and transport your vehicle between its origin location and its destination set forth on the invoice and to deliver the vehicle to the consignee at the specified destination. Carefully read the following information before shipping your vehicle.

 

2. While your vehicle is in transit and in the custody of AutoPro Transport, or its agents, the vehicle must be covered under the owner’s insurance policy as mandated by provincial regulations through which the vehicle may be transported. While being shipped by Canadian rail companies and independent auto carriers, insurance is provided by these companies when they are involved in the shipping process. AutoPro Transport agrees to hold the vehicle under your insurance policy while in a storage facility for further shipment to its final destination, but liability is limited to the Cargo Insurance arrangements of our sub-Carriers and Agents while in transit as Cargo, in the event of train derailment, train fire, while being transported by Truck; and major auto collision. It is agreed that while the vehicle is being driven, to or from terminal locations by authorized AutoPro Transport agent’s, the owner’s insurance shall apply and be in force and cover any damages to the extent of that said policy’s limitations. The customer also acknowledges that any storage on AutoPro Transport Agent’s premises is provided under the Warehouseman’s Lien Act.

 

 

3. unless otherwise stated, AutoPro Transport will assume that the vehicle being shipped has been fully serviced, is fully insured, and is ready for shipment, and that the owner assures that there are no mechanical or structural defects exist to your vehicle which would in any way hinder the safe operation and/or transportation of the vehicle. The vehicle owner will make sure that the vehicle is maintained with sufficient permanent anti-freeze protection. Failure to do so will absolve AutoPro Transport from any liability in connection with damage to the engine or any other part of the vehicle and will be the responsibility of the vehicle owner or his/hers insurance. The gas tank should be half full, in order for us to run the vehicle for a period of time in preparation for the loading process. A fee of $25.00 will be charged for insufficient fuel in the tank. Please inform us of any special security features, starting instructions, or details pertinent to the handling of your vehicle. It is important to note that in some cases where a vehicle does not offer proper tie downs, the vehicle may be tied down by the frame or suspension components of the vehicle. We suggest that the vehicle be washed and waxed prior to shipment, in order to help protect the vehicle from the elements while in route. NOTE: Vehicles 20 years old and older are not insured while being shipped and are moved at the owner’s risk.

 

4. The owner of the vehicle being shipped will be contacted by AutoPro Transport if any adjustments or repairs are needed to your vehicle in order to continue the shipment of the vehicle and will be the sole responsibility of the vehicle owner. AutoPro Transport will impose a $50.00 service charge for any vehicle that becomes a non-runner while in our possession, and our insurance does not cover rental vehicles while your vehicle is being repaired. Quoted rates provided by AutoPro Transport do not include lubrication service, oil, maintenance, repairs or replacement parts. Also, all quoted rates do not include any special licenses, permits, caravan fees, or towing fees while shipping your vehicle in Canada.

 

5. The owner agrees that AutoPro Transport and its agents are not responsible for any vehicle that has been modified from the original manufacture’s specifications. Also, we are not responsible for environmental pollution, exhaust systems, antennas, wheel alignments, emergency brakes, windshield chips, stone and paint chips, paint flaking, windows, wiring, mechanical or manufacturers’ defects, corroded parts, loose, or broken parts, after-market accessories, roof racks and storage containers, and items mounted on/under the dash. Personal and household items (including tires) are not permitted in the trunk or interior of your vehicle while it is being shipped due to strict security and safety shipping regulations

 

6. Any claim for damage to your vehicle must be noted at the time of its release, and AutoPro Transport must be notified by email at info@autoprotransport.com within 48 hours of release if any claim for damage is pending. The owner of the vehicle will be sent the Claim Filing Procedure, which must be followed in order to receive any compensation. Items attached to the vehicle (other than authorized installed dealer items, aftermarket accessories, or equipment, which are damaged or stolen, will not be covered under any claim. AutoPro Transport imposes a $1,000.00 deductible on any claim that is submitted.

 

7. AutoPro Transport and its agents are restricted, for safety reasons from travelling in residential areas and therefore prefer to pick-up vehicles in a commercial zone such as an auto dealer. However, the owner acknowledges that an authorized agent of AutoPro Transport can pick up/deliver the vehicle. Any damages that may result from the vehicle in transit becomes non running and requires to be pushed, pulled or towed on or off shipping equipment, are the sole responsibility of the owners and their insurer, not AutoPro Transport and its Agents.

 

8. AutoPro Transport agrees to transport your vehicle in a quick, timely manner as per your instructions. However, due to circumstances beyond our control, we cannot guarantee an exact delivery time, and we do not pay for vehicle rentals, or other expenses, nor shall AutoPro Transport be liable for any non-use of your vehicle. All vehicles are shipped in the first available load (first come first served), and all rough timelines are Transit Times (while your vehicle is actually moving).

 

9. Payment can be prepaid by direct deposit, money order, internet money transfer, or by certified cheque. All vehicles will not be shipped until the total amount of shipment has been paid in full. If any shipment is cancelled there will be a $350.00 cancelation fee charged, along with the 5% Administration Fee (if applicable). NOTE: there will be a 5% Administration Fee for all credit transactions (please call our office).

 

 

Client’s Name: _______________________________

Date: _________________________________

 

Client’s Signature: _______________________________________________

 

***NOTE: No vehicle will be shipped until a Deposit is received***